Privacy & Data Protection Policy

1. Who We Are

Murder Mystery Events is a trading name of Out of the Office Ltd, a UK-based corporate events company specialising in professional actor-led murder mystery experiences. For the purposes of data protection law, Out of the Office Ltd is the "data controller" of the personal information you provide to us.

• Email: info@murder-mystery-events.co.uk
• Phone: 01202 667 888
• Trading name: Murder Mystery Events
• Registered company: Out of the Office Ltd
• Supervisory authority: Information Commissioner's Office (ICO) — www.ico.org.uk

2. What Data We Collect

We may collect and process the following personal data:

• Full name
• Contact information (email address, phone number)
• Employer or company name
• Event details (venue, date, group size)
• Medical information (where applicable for event safety)
• Emergency contact details
• Signatures and consent confirmations

3. Legal Basis for Processing

We process personal data on the following legal bases:

• Contractual necessity — for managing bookings and delivering our murder mystery services.
• Legitimate interest — to ensure the safety and enjoyment of all participants during events.
• Legal obligation — to retain information as required by insurers and regulators.
• Explicit consent — for processing special category data such as medical information and photo/video content.

3.1 Legitimate Interest for Collecting Data

We collect and use limited personal information as part of delivering our event services in ways that are reasonable, proportionate, and expected by our clients and participants.

Our legitimate interests include:

• Ensuring we can safely and effectively deliver the agreed murder mystery experience (e.g. confirming headcounts, managing logistics, verifying booking details)
• Protecting the health and wellbeing of participants
• Maintaining accurate records for compliance, insurance, and liability purposes

We only collect information that is necessary and relevant to these purposes. We do not use personal data in ways that are unexpected, intrusive, or unfair.

4. Special Category Data

We may collect health-related information to ensure participant safety. This data is only collected with explicit consent and handled with the highest level of confidentiality. It is submitted individually (not in shared formats), stored securely with limited access, and only accessible by authorised event personnel.

5. Photography & Videography

We may photograph or record parts of our murder mystery events for promotional purposes. This is always done with explicit, opt-in consent that is separate from the event booking contract. Participation in the event does not require agreement to photography. If you wish to withdraw consent at any point, please contact us and we will ensure your image or footage is not used.

6. Data Sharing

We do not sell, share, or transfer your personal data to any third parties for marketing or unrelated purposes.

In the interest of participant safety and regulatory compliance, limited data (e.g. relevant medical details or emergency contact information) may be disclosed to emergency services, insurers, or authorised medical personnel when necessary. Any such sharing is done strictly on a need-to-know basis and under appropriate safeguards.

7. Data Retention

In line with our insurer's requirements, we retain signed disclaimers and relevant event documentation for 7 years. After this period, data is securely destroyed or anonymised.

8. Data Security

We take data protection seriously and employ multiple layers of security to protect your information:

• Secure, access-controlled data storage
• Two-Factor Authentication (2FA) on all business systems
• Strict internal IT security and password policies
• Regular security reviews and access audits

9. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request rectification or erasure
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO

To exercise any of these rights, please email info@murder-mystery-events.co.uk.

10. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse traffic. Cookies are small files stored on your device that help us understand how visitors interact with our site. We use:

• Necessary cookies — to ensure our website functions correctly
• Analytics cookies — to help improve our website through anonymous usage data
• Marketing cookies — only with user consent, for occasional campaign performance tracking

When you visit our site, you will be asked to consent to the use of cookies. You can change or withdraw your consent at any time by adjusting your browser settings.

11. Updates to This Policy

We may update this policy from time to time to reflect legal or operational changes. The latest version will always be available at murder-mystery-events.co.uk/privacy-policy. Last updated: March 2026.